Leeds, Uk
Required some buddies here, after many visits previously. We've always had excellent service and amazing food, whether within the restaurant or even the bar. This like a wet Friday lunchtime in August. We'd lunch within the bar for 4 people, purchased 4 meals, 2 which were from the starter menu. Despite telling employees member it had been for 4, he didn't remember to create it lower, so 2 meals showed up, which in fact had clearly been sitting some time, and yet another 2 didn`t. The waitress didn't remember to create us utensils. We did complain, and absolutely nothing happened. After 2 people had finished, we complained towards the manager, who visited get it sorted out. The upshot of the was that people didn`t all eat together, but were offered a complete refund, that was recognized. Although the caliber of food had fallen, and also the experience was disappointing, we did feel if have been worked with acceptably. Regrettably we won`t return.
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Traveler Room Tips
“There are a few within the primary hotel and rooms outdoors all of which are great. Nobody within our party had a problem using the rooms”